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Discover how partners like you are using the VISIT platform to create unforgettable guest experiences and grow their business.

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Customer results: frequently asked questions

Something unclear? You'll find answers to some of the most common questions here. And if you'd rather talk it through, we're always here to help.

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Which hotels and attractions use VISIT?

Customers include Arctic Bath, Kokkedal Slot, Lisebergsbyn, Finnskogtoppen, Mössebergs Kurort, Hooks Herrgård, Ombergs Golf Resort and Slipens Hotell among destinations and resorts; Strandflickorna, Dömle Herrgård, Mora Hotel & Spa, Exeter Hotel, Efstidalur Farm Hotel, Hotel Óðinsvé and Hotel Aldan among independent hotels; ABBA The Museum, Avicii Experience, Universeum, O'Gliss Park, Best Arctic and Stromma Group among experiences; and Jula Hotell, Ästad Vingård and Gausta among groups.

What results do properties see after switching to VISIT?

The two figures VISIT publishes are from its booking engine and its revenue management system. Properties moving to the booking engine report an average 65% increase in online sales and a 32% increase in overall revenue. Hotels using the embedded revenue management system report an average 13% RevPAR increase, a 5-20x return, and break-even within one to three months. Results vary by starting point – a property already pricing dynamically has less headroom than one holding static rates.

Do you have customers similar to my property?

Probably, and it is worth asking for the closest match rather than the largest name. The customer base spans a Danish castle hotel, a floating Arctic spa, a Swedish city museum, a French outdoor park, a golf resort, a vineyard and a ski destination – unusually wide, because the platform covers hospitality, experiences and destinations. Ask for a reference in your own segment and market, and ideally one that switched from the system you are on now.

Does VISIT have experience in my market?

The customer base is concentrated in the Nordics – Sweden, Norway, Denmark, Finland and Iceland – with offices in each of those markets except Finland, plus Germany, France, Serbia and Macedonia, and customers in more than 150 countries. Local depth shows in specifics rather than in claims: Icelandic farm hotels, Norwegian mountain resorts, Swedish cabin villages and Danish castle hotels are all in the customer list, and each has requirements a global platform tends to handle poorly.

Have properties switched to VISIT from another system?

Yes – most new customers are replacing something rather than buying their first system, which is why data migration is part of standard onboarding rather than a separate project. The reference worth asking for is a property that moved off the same system you are on now: they can tell you what the migration actually involved, which is the part no vendor's own description covers honestly enough to rely on.