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platform / hospitality / table reservation

Your restaurant and hotel, finally on the same page.

No one knows why everybody has to eat breakfast at the exact same time, but we know how to fix it. Our table reservation system is embedded and fully native with your Point of Sale and PMS. It gives you time-slotted pre- booking powers and the flexibility to meet demand. Boost upselling, update seating maps instantly and maximise occupancy. The result is higher revenue and more enjoyable mealtimes.

Feature Overview

Online Table Booking

Give guests the freedom to reserve a table through your website, either on its own or bundled with their stay, spa visit, or other activities.

Visual Seating Map

See your whole restaurant at a glance. Our live, drag-and-drop floor plan lets you manage tables and seating with total clarity.

Time-Slotted Capacity Control

Keep your kitchen calm and your dining room full. Control the flow of guests per time slot to spread out covers and guide diners to earlier or later sittings.

Seamless Package Integration

Bundle table reservations with room bookings. If a guest cancels their package, the table booking is updated automatically.

POS Integration

Connect table reservations to your Point of Sale. Post restaurant bills directly to a guest's room for a frictionless checkout.

One system. Every seat. Every guest.

One system. Every seat. Every guest.

Managing a busy restaurant alongside a full hotel is no small task. Our table reservation module is embedded directly into your PMS and POS – not bolted on as an afterthought. This means your front desk, restaurant, and kitchen all work from the same live data. When a booking changes, the table plan does too. When a guest arrives, you know exactly who they are. The result is a smoother service, higher covers, and guests who can’t wait to come back.

Key points:

  • Real-time sync: Table availability is always up to date across your website and back office.
  • Complete guest view: See who’s arriving, when, and what they’ve booked – all in one place.
  • Linked bookings: Table reservations are automatically connected to room and package bookings.

Ready to fill more tables with less manual work?

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FAQ

Something unclear? Here you’ll find answers to some of the most common questions. And if you’d rather talk it through, we’re always here to help.

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Why does a hotel restaurant need a connected table reservation system?

Because the restaurant and the hotel are selling to overlapping guests without seeing each other's bookings. A connected system shows table reservations alongside room reservations, so you know how many in-house guests to expect at dinner before you set the covers – and a guest can charge the meal to their room. A standalone restaurant booking tool cannot do either, which is why most hotel restaurants over- or under-staff on the nights it matters.

Can non-guests book a table at our restaurant?

Yes – standalone table reservations let local diners book without an accompanying stay, which for many hotel restaurants is the difference between a full room and a quiet one midweek. Hotel restaurants are chronically under-sold to their own neighbourhood, largely because they are not bookable in the places locals look. Making them bookable online is usually the cheapest cover-count improvement available.

Can we bundle a table with a room package?

Yes, and the detail that matters is what happens on cancellation: if the package is cancelled the table is released automatically, so you are not holding a covers slot for a guest who is no longer coming. Packages combining a room with dinner, spa or activities are straightforward to build. Manually managed packages are where restaurants lose covers, because nobody remembers to release the table.

How much does a table reservation system cost?

A one-time setup fee plus a monthly licence, with online booking available through VISIT's Hospitality Commerce for an additional monthly fee – so a restaurant that only needs internal table management does not pay for the online booking flow. That structure is the same one VISIT publishes for its channel manager and spa modules: a setup cost once, a licence recurring, and optional modules priced separately.

How does the system handle walk-ins?

Staff create the reservation on the spot against the same live availability the online bookings use, so a walk-in seated at 19:00 cannot collide with a table booked online for 19:15. Walk-ins are where paper booking books fail: two people take bookings from different places within a minute of each other, and the conflict only appears when both parties arrive.