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platform / experiences / entry management

Turn your entrance
into a welcome

The first impression is everything. Our Entry Management capability transforms guest arrival from a point of friction into a seamless, positive experience. By automating ticket validation and integrating with access control hardware, you can eliminate queues, reduce administrative work, and let your guests start enjoying their visit the moment they arrive.

Feature overview

Mobile Check-in App

Equip your staff with a powerful app (for Android devices) to scan QR codes and barcodes, validate tickets in real-time, and manage guest entry from anywhere.

Access Control Integration

Connect directly with leading access gateway hardware from providers like SKIDATA and Axess to create automated, self-service entry points.

Complex Rule Handling

Effortlessly manage timed entries, capacity limits, multi-pass validations, and unique entitlements (like meal vouchers or special access) with our flexible rules engine.

Real-Time Reporting

Monitor guest flow and capacity with live dashboards and reports, giving you the data you need to make smart operational decisions on the fly.

Open API

Build your own solutions on top of our platform with API access for custom entry flows, integrations, and operational experiences tailored to your business.

Scan, validate, and delight

Scan, validate, and delight

Our Check-in App puts the power of our entire entry management system in your staff’s hands. It’s more than just a scanner; it’s a tool for operational excellence. Whether you’re checking in a bus tour with a digital manifest or validating a family’s package at the gate, the app provides instant, reliable information, ensuring a smooth flow and a professional welcome for every visitor.

Key points:

  • Improve Guest Flow: Drastically reduce wait times and prevent queues at your entrance.
  • Empower Your Staff: Free your team from administrative tasks so they can deliver exceptional service.
  • Enhance Security & Control: Gain full control over who enters your venue and when, with real-time validation.

FAQ

Something unclear? You’ll find answers to some of the most common questions here. And if you’d rather talk it through, we’re always here to help.

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What is entry management for attractions?

Entry management is how a ticket becomes admission: validating it at the gate, on a handheld scanner or through a turnstile, and controlling access by zone, time slot and remaining capacity. It is the half of ticketing that happens after the sale, and it is where visitor experience is actually decided – a queue at the gate undoes whatever the booking flow achieved.

Which gates and scanners does it work with?

Turnstiles and gates from providers including SKIDATA, professional handheld scanners such as Zebra devices, and standard Android smartphones where a dedicated scanner is not justified. That last option matters for smaller venues and for seasonal or overflow entrances: a temporary gate at a festival or a second entrance open only on peak days does not need capital hardware to work properly.

Can it handle group bookings and packages with multiple entitlements?

Yes. A complex order is broken into individual entitlements – park entry, a specific ride, a meal, a locker – each with its own QR code that is validated independently. So a family package can be scanned at four separate points during the day, and a group booking lets each member enter without the organiser having to be present. Handled as one ticket, the alternative is a paper list at the gate and an argument.

How does entry management help gate staff?

It replaces list-checking and ticket-punching with a scan, which does two things: it moves the queue faster, and it removes the judgement calls that cause disputes at the gate – whether a ticket is valid, whether it has been used, whether the package includes this ride. Staff stop arbitrating and start welcoming people, and the record of who entered when exists automatically rather than being reconstructed later.