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platform / payments

Payments, unified
and effortless.

Payments should be simple for guests and easy to manage for your team. With VISIT, you can choose the setup that best fits your business: a fully embedded payment solution with VISIT Pay, or a flexible Payment Gateway that connects your preferred payment provider to the VISIT ecosystem.

Feature overview

Embedded Payments

Offer a seamless checkout experience with a fully integrated payment solution, providing one point of contact for guests and simplifying your operations.

Automated Reconciliation

Save hours of manual work. All transactions are automatically reconciled and consolidated into a single, clear payout file.

Unified Reporting

Get a complete financial overview with integrated reporting widgets. Track transactions, payouts, and performance directly within your dashboard.

Flexible Payment Gateway

Keep your preferred payment provider. Our platform is built for compatibility, allowing you to connect your existing gateway with ease.

Virtual Credit Card (VCC) Support

Effortlessly process VCC payments from OTAs and travel agents, streamlining a typically complex and manual task.

Choose the payment setup that fits your business

Choose the payment setup that fits your business

Every business has different payment needs. Some want a fully embedded solution that reduces complexity and centralizes payment operations. Others want the freedom to keep working with a trusted payment provider. 

That is why VISIT supports both: 

  • VISIT Pay for businesses that want an embedded payment solution with automated reconciliation, unified reporting, payment links, and VCC support. 
  • Payment Gateway for businesses that want to connect supported payment providers and maintain flexibility with preferred partner setups. 


Together, they give you a payment foundation that can support direct bookings, front desk payments, OTA transactions, partner sales, and more. 

Do you need more information?

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FAQ

Something unclear? You’ll find answers to some of the most common questions here. And if you’d rather talk it through, we’re always here to help.

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How do hotel payments work when they are built into the booking system?

Embedded payments mean the transaction happens inside the system that holds the booking, rather than through a separate payment platform you reconcile against afterwards. The practical difference is at month end: one payout file matching one set of bookings, instead of matching a payment provider's statement against your property management system by hand. VISIT Pay handles online, front desk and OTA payments in one place.

What is VISIT Pay?

VISIT Pay is VISIT's payment product: it takes online payments inside the booking flow, handles front desk and remote payments through payment links, reconciles transactions automatically, and reports on all of it in one place. It can run as a complete payment system, or as a gateway connected to a payment provider you already use – so adopting it does not require changing your acquiring relationship.

How does integrated payment reconciliation work?

Every transaction – online bookings, front desk payments, other sales channels – lands in one system and produces a single consolidated payout file, so there is nothing to match by hand. Reconciliation is where payment admin time actually goes: not taking the money, but proving afterwards that what arrived matches what was booked. Removing the manual matching removes most of the finance workload rather than a small part of it.

Does it handle OTA payments and virtual credit cards?

Yes, including virtual credit cards (VCCs) – the single-use card numbers OTAs issue instead of passing you the guest's own card details. Each one has to be charged on the right date for the right amount, and across dozens of bookings done by hand that is where missed payments originate. Automated charging removes the manual step and brings the money in faster.

Can we keep our existing payment provider?

Yes. VISIT Pay can run as a gateway connected to a payment service provider you already use, rather than requiring you to move your acquiring relationship – so you can get integrated reconciliation and reporting without renegotiating your card rates. For a property with a hard-won processing rate that is the deciding factor, because switching provider often costs more than the software saves.

Can we take payment without a card terminal?

Yes, through payment links – your staff generate a link for a specific amount and send it to the guest by SMS or email, and the guest pays from their own phone. It covers the cases a terminal handles badly: a deposit taken over the phone before arrival, an on-site upgrade agreed in a corridor, or an outstanding balance settled after checkout. No terminal, and no card details read aloud to a member of staff.

Should we choose the full payment product or the gateway option?

Take the full product if you want payments, reconciliation, reporting and payment links in one setup and are open to changing how card processing is handled. Take the gateway option if you have a payment provider you want to keep – you get the integration and the reporting while your existing processing relationship stays in place. The deciding question is whether your current card rates are worth protecting.