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platform / hospitality

Your entire guest journey in one space.

When fully booked is your goal, it pays to go beyond a standard PMS. We offer a complete Hospitality solution that gives you full hassle-free control of data, from online booking to after checkout and every moment in between. Sales and distribution under one roof. Rooms, food, beverages and activities brought together for easy upsell and packaging. And when staff act upon the same intel, every department can give what the guests need even before they need it. Everything you need in one place including a well-connected, open ecosystem of relevant partners and integrations.

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Your entire guest journey in one space.
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ESS Group logo_ Customers to VISIT
VISIT Hospitality
Kokkedals slott VISIT Hospitality
Iceland Hotel Collection VISIT Hospitality
De Historiske using VISIT Hospitality Solution
Lotus Hotel Group_VISIT Hospitality
Hooks Herrgård _ VISIT Hospitality
ESS Group logo_ Customers to VISIT
VISIT Hospitality
Kokkedals slott VISIT Hospitality
Iceland Hotel Collection VISIT Hospitality
De Historiske using VISIT Hospitality Solution
Lotus Hotel Group_VISIT Hospitality

Key benefits

Every need in one platform

Hospitality businesses using VISIT Hospitality Solution have reported around 25% less administration time and 3–5 minutes saved per booking on average. Less administration, more focus on creating memorable guest experiences.

Partner with a true partner

We come from your industry and understand its everyday challenges. It shapes everything we build and every piece of advice we give. It’s a true partnership, and we only profit when you do.

Boost growth and run with it

Our platform doesn’t just simplify operations; it reveals opportunities, turns data into action, and helps you grow on solid ground. Customers have reported results such as 20% lower OTA dependency, 30% higher revenue per guest through smarter packaging and sales. Think of it as your business’s built-in growth engine.

Connect more, sell more

We connect online sales to operations and integrate them perfectly. This allows you to upsell anything and everything, from chocolate bars to champagne and spa treatments. Customers have used packaging and connected selling to achieve 20%+ higher revenue per guest.

Going beyond starts here

Let’s start with a conversation. Tell us a bit about your business and what you’re looking to achieve - we’ll guide you to the right next step. Fill in the form and we’ll connect you with the right person - whether that’s a demo, pricing, or expert guidance.

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The capabilities of VISIT’s hospitality platform

Jacy'z hotel room

Property Management System (PMS)

The heart of your operation. Manage everything from the front desk to accounting in one place, giving your staff a single source of truth and more time to create guest experiences. 

Booking Engine

Turn your website into your strongest sales tool. Guarantee the best price, tailor packages, sell add-ons, and let guests book experiences down to the minute, all perfectly connected to your PMS. 

Channel Manager

End the hassle of multiple logins. Bring your distribution, pricing, and availability together in one place. With everything synced in real-time, filling those last-minute rooms has never been easier. 

Google Hotel Ads

Increase visibility where travel decisions begin. Connect your rates and availability to Google Hotel Ads to drive more qualified traffic to your direct booking channel and compete more effectively for online demand.

Guest intelligence

Recognize returning guests and VIPs, access a shared 360° guest profile, and turn real-time insights into more personal service. VISIT AI-powered Guest intelligence, powered by GuestXP, helps unify data across accommodation, dining, spa, and experiences, so your team can create stronger relationships, more relevant offers, and better guest experiences.

Agent network 

Cut out the middleman and connect directly with a global network of over 1200 travel agencies and tour operators. Replace endless emails with live availability, automated bookings, and seamless contracting. 

Business Intelligence

Make decisions with confidence. Our BI tools bring all your data into one reliable source. Analyze sales, visualize trends, and base your next move on accurate insights to watch your business thrive. 

Point of Sale (POS)

Gain insight into every transaction. Fully native to your PMS, our POS system allows any staff member to handle payments or charge to a room across your restaurant, spa, or gift shop. 

Packaging & Upselling

Upsell anything: a room upgrade, a spa treatment, or a local tour. Add experiences from partners directly to the booking, all prepaid online and synced with your PMS, making every stay a little more special.

Open APIs

Our API-first platform is built for openness. It lets you and your partners build, extend, and integrate on your own terms, free to shape the system around your business, not the other way around. 

Agentic Commerce

Prepare for the next generation of travel distribution. Agentic commerce enables conversational and autonomous booking journeys, helping guests move from search to booking more naturally while opening new possibilities for conversion, checkout, and distribution in AI-driven environments. 

Conversational AI

Automate and enhance guest communication with 24/7 multilingual AI chatbots and intelligent booking assistance. Altek helps capture and convert inquiries, provide instant support, and connect guest conversations with booking and operational systems — turning communication into a revenue driver. 

Built for hospitality, tailored for you

Our platform is designed with the flexibility to support the diverse needs of the hospitality sector. Whether you run a boutique city hotel, a large-scale resort, a conference hotel, or a unique camping site, our modular solutions can be tailored to fit your specific operational needs and growth ambitions.

Destination Hotels & Resorts

Independent Hotels

Groups and chains

Talk to one of our experts


FAQ

Something unclear? You’ll find answers to some of the most common questions here. And if you’d rather talk it through, we’re always here to help.

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What is a hospitality management system (HMS)?

A hospitality management system is the connected set of software a property runs on: a property management system for operations, a booking engine for direct sales, a channel manager for OTA distribution, revenue management for pricing, and point of sale and payments for on-site spending. The term describes the whole stack rather than one product, which is the distinction from a PMS – a PMS is one component of an HMS.

Is the platform suitable for a small independent hotel?

Yes, and the entry point is different from the one a resort would take. A small independent property typically starts with PMS Lite or PMS Core plus a booking engine, and adds channel management when OTA volume justifies it – not the full platform on day one. VISIT's customers include single guesthouses and farm hotels alongside resorts and chains, so the range is real rather than aspirational.

Can VISIT integrate with the systems we already use?

Yes – more than 100 integrations covering property management systems including Mews, Hotsoft, Opera Cloud and Protel, payment gateways, access control, accounting software, key card systems and marketing tools. Whether an integration exists for your specific setup is worth confirming before you buy: the Partner Marketplace lists current connections, and anything missing is reachable through documented open APIs.

How does VISIT help a property increase revenue?

Mainly by shifting volume from OTA channels to your own site, where no commission is deducted – properties moving to VISIT's booking engine report an average 65% increase in online sales and a 32% increase in overall revenue. Beyond that, packaging raises the value of each booking by bundling rooms with dining, spa or activities, and revenue management lifts RevPAR by pricing to demand rather than to a static rate sheet.

What support does VISIT provide?

Support in local language, 24/7 and 365 days a year, backed by a self-service knowledge base and an in-product AI assistant for routine questions, plus onboarding and training at the start and ongoing advice after go-live. Local-language coverage is the part worth checking against your own market: a system running a front desk needs support in the language the front desk actually speaks, at the hour it needs it.

Which hospitality modules should we start with?

A property management system and a booking engine, in that order – the PMS to run operations and hold the master record, the booking engine to take commission-free bookings on your own site. Add a channel manager once OTA volume makes manual updating a risk, revenue management once pricing becomes a regular job rather than a seasonal decision, and point of sale when guests spend money somewhere other than the room.