Business intelligence

Feature overview

Unified Dashboards

Gain full control a dynamic dashboard that bring all your most important metrics like occupancy, ADR, RevPAR, On-the-books revenue and lots of sales analysis in one place.

In-depth Reporting

Dynamic interactive reports to analyze sales, track booking pace, and understand demand by sorting data by channels, customers, or booking period.

Predictive Analytics

Leverage machine learning with our advanced cancellation prediction tool to anticipate booking cancellation and manage your inventory more effectively.

Operational Insights

Use operational reports as a quality control tool to identify and resolve data discrepancies, and financial reconciliation such as invoice and payment management.

Multi-dimension data scope

Explore BI reports on a daily, monthly to annual basis. Drill through down to a single reservation, customer or guest level and edit capabilities directly linked with the hotel system.

FAQ

Something unclear? You’ll find answers to some of the most common questions here. And if you’d rather talk it through, we’re always here to help.

What is ADR in the hotel industry?

ADR stands for average daily rate. It is the average price actually paid per occupied room over a period – total room revenue divided by the number of rooms sold. ADR tells you what your sold rooms earned; it says nothing about how many you sold, which is why it is always read alongside occupancy and RevPAR. A rising ADR with falling occupancy can still mean total revenue is flat or down.

How do you calculate ADR for a hotel?

Divide total room revenue by the number of rooms sold in the period. A hotel taking 420,000 SEK in room revenue from 350 room-nights has an ADR of 1,200 SEK. Rooms sold, not rooms available – that is the difference between ADR and RevPAR, and confusing the two is the most common error in hotel reporting. VISIT's business intelligence dashboards calculate both automatically from live reservation data.

What is hotel occupancy rate, and how does it relate to ADR and RevPAR?

Occupancy rate is the share of your available rooms that were actually sold, as a percentage: rooms sold divided by rooms available. Together with average daily rate (ADR) it produces RevPAR, because RevPAR equals ADR multiplied by occupancy. These three figures only mean anything read together – any one of them can improve while total revenue falls. VISIT's dashboards show all three side by side for the same period.

What is hotel business intelligence?

Hotel business intelligence is the reporting layer that turns reservation, rate and guest data into figures you can act on: occupancy, average daily rate (ADR), RevPAR, booking pace and booking source mix. It answers what happened and what is happening now. VISIT's business intelligence tools read live from the platform's own reservation data, so there is no export step, no separate data warehouse and no overnight delay.

Which hotel metrics can I track?

The core performance figures – occupancy rate, average daily rate (ADR) and RevPAR – plus booking pace, booking source mix, and guest data such as traveller type and country of origin. Alongside those, operational reports flag bookings with missing guest details and outstanding payments. Those operational reports are the underrated half: they catch the data problems that quietly corrupt every other number in the system.

How does business intelligence help with daily operations, not just reporting?

Through operational reports that work as a daily quality check rather than a monthly review. They surface bookings with missing guest details, outstanding payments and unpaid invoices, so the front desk can clear them the same day. This is the difference between reporting that describes the past and reporting that changes the day – and it is also what keeps the performance figures trustworthy, since bad data corrupts every metric downstream.

How is business intelligence different from a revenue management system?

They answer different questions. Business intelligence tells you what happened and what is happening now – occupancy, ADR, RevPAR, booking pace. A revenue management system (RMS) decides what to charge next, using those same signals plus competitor rates and remaining availability. Business intelligence informs a human decision; an RMS makes the routine decisions itself. Most properties want both, and in VISIT they read from the same live data rather than from two separate sources.

Act on knowledge, not fragments.