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platform / experiences / experience commerce

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Your Experience Engine,
Built to Sell Every Moment

From the first online ticket purchase to the last cashless transaction on-site, every guest interaction is a chance to create a seamless story. VISIT Experience Commerce gives attractions, parks, and resorts a complete, connected set of tools to sell more, streamline operations, and own the entire guest journey. It’s one open platform designed to manage every sales channel, package any product, and turn data into your most powerful asset.

Feature overview

Dynamic Packaging & Upsell

Go beyond the entrance ticket. Bundle admission with activities, F&B, rentals, accommodation, and partner products to increase guest spend and create more compelling offers. Whether it's a family day package or a hotel & attraction bundle, this is where real revenue growth happens — and what sets VISIT apart.

Unified Ticketing & POS

Sell tickets, passes, and products online, on-site, and on the go. A single source of truth for inventory means your website, ticket office, mobile sellers, and self-service kiosks are always in perfect sync.

Channel Distribution

Maximise your reach by connecting to the world's leading OTAs and resellers. Manage your inventory on GetYourGuide, Expedia, Tripadvisor, and Google Things To Do from one central platform.

Timed Entry & Capacity Management

Take control of your busiest days. Configure arrival time slots, set maximum capacity thresholds per period, and monitor real-time occupancy across your venue. Staggering guest arrivals reduces crowding, shortens queues, and keeps the on-site experience exactly as it should be - even at peak volume.

Entry Management

Create a truly frictionless arrival. Our platform integrates with leading gate systems like Skidata and Axess, allowing guests to enter with a simple scan of a QR code or RFID wristband.

Business Intelligence

Make smarter, data-driven decisions. Connect your sales data to powerful dashboards (via godo.is) to get deep insights into visitor behaviour, sales trends, and operational efficiency.

Cashless Solutions

Enhance the guest experience and increase in-venue spending with integrated RFID technology. A single wristband can act as a ticket, a key, and a wallet across your entire venue.

Season Passes & Vouchers

Build loyalty and drive repeat visits with a fully integrated system for selling and managing season passes, memberships, and gift cards across all your sales channels.

One Guest, One Journey, Zero Friction

One Guest, One Journey, Zero Friction

Key points:

  • Connect the online and on-site experience into a single guest journey.
  • Eliminate queues and friction with integrated access control and cashless payments.
  • Gain a complete 360-degree view of guest behavior and spending.

FAQ

Something unclear? You’ll find answers to some of the most common questions here. And if you’d rather talk it through, we’re always here to help.

CONTACT US

What is Experience Commerce?

It’s a complete commercial platform for the experiences industry. Instead of juggling separate systems for online ticketing, on-site sales, and channel management, Experience Commerce by iTicket unifies them all into one ecosystem built to increase sales and improve operational efficiency. 

What kind of venues is this for?

The platform is designed for any ticketed attraction or experience provider, including amusement parks, ski resorts, museums, zoos, aquariums, city tours, and large-scale event venues. It’s built to handle high-volume, complex operations with ease. 

Can I sell products from other local businesses?

Yes. The platform is designed to help you become a central hub for your destination. You can dynamically package your tickets with live inventory from local partners, such as hotels and transport providers, creating a one-stop-shop for visitors. 

How does the platform handle different sales channels?

It unifies them. Your own website, your on-site ticket office, your mobile POS devices, and your connected OTAs all pull from the same live inventory. When a ticket is sold on one channel, availability is updated across all others instantly, eliminating overbooking. 

Can I use my existing hardware and gate systems?

Our platform is built to be open and flexible. The POS system runs on standard Android devices, and we integrate with a wide range of leading access control providers, payment terminals, and other hardware, allowing you to leverage your existing investments.