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platform / destination building / central reservation system

Central Reservation System:
Your Single Source for Growth

Unify your operations and unlock new revenue streams with a Central Reservation System (CRS) that connects your entire world. Our CRS acts as the heart of your business, synchronizing rates, availability, and bookings in real-time across all your properties and sales channels. It’s designed to simplify complex operations, foster collaboration, and give you more time to create unforgettable guest experiences.

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Feature overview

Real-Time Synchronization

Instantly sync rates, availability, and bookings across all connected partners and sales channels to eliminate errors and maximize occupancy .

Dynamic Packaging

Combine accommodation with activities, transport, and other services to create unique, bookable packages that increase guest spending and extend stays .

Automated Financial Settlement

Simplify partner collaboration with automated revenue sharing, commission calculations, and payouts, significantly reducing administrative workload.

Integrated Gift Card System

Boost revenue and loyalty with a fully integrated gift card solution. Sell and redeem gift cards that can be used across your entire hotel group or destination.

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Unlock True Collaboration with Dynamic Packaging

Move beyond selling single rooms and start offering complete experiences. Our dynamic packaging feature allows you to bundle products from multiple suppliers—like hotels, activity providers, and transport—into one seamless booking . This not only creates more value for your guests but also opens up powerful new revenue opportunities and strengthens local partnerships. Set custom rates, manage shared inventory in real-time, and let our system handle the complex settlements, so you can focus on creating attractive offers .

Key points:

  • Combine multiple services into a single, attractive package.
  • Increase revenue per booking and encourage longer stays.
  • Automate inventory and financial settlement between partners.

FAQ

Something unclear? You’ll find answers to some of the most common questions here. And if you’d rather talk it through, we’re always here to help.

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What is a Central Reservation System (CRS)?

A CRS is a platform that allows you to manage all of your inventory, rates, and reservations from a single point. It distributes this information to all your sales channels, including your website, online travel agencies (OTAs), and travel agents, ensuring data is always consistent and up-to-date . 

Can your CRS connect to my existing Property Management System (PMS)? 

Yes. Our platform is built with an API-first approach and integrates with a wide range of leading PMS providers, including Mews, Hotsoft, Opera Cloud, Protel, and VisBook. This ensures a smooth, two-way flow of information between your systems . 

How does the CRS help my hotel chain?

Our CRS provides a chain-wide overview of availability and performance while allowing each hotel to manage its own rates and branding. Features like central gift card management and loyalty programs help you build a cohesive brand experience and drive repeat business across all your properties . 

Can I sell through travel agents and tour operators? 

Absolutely. The system includes a dedicated agent portal (Citybreak Sales Agent) and connects to a vast B2B network, including marketplaces like Travia, giving you access to over 15,000 travel agents and partners to expand your reach .